We are committed to your complete satisfaction. We handle returns and exchanges on a case to case basis. Please contact with firstname.lastname@example.org before sending the items back.
When you get your hair, please kindly check it carefully as soon as possible.
*Within 7 days, accepting full refund, partial refund or exchange. If for quality reason, our side pay come and forth shipping fee; If not for quality reason, buyers pay come and forth shipping fee.
*Within 7-14 days, only accept exchange, while buyers need pay come and forth shipping fee.
*Any item that has been altered chemically or physically use will be no longer qualifies for an exchange or refunds.
*All hair must be returned in original package(unaltered, unworn, undamaged, unused ), please put small value under $20 to ensure we can get the hair via DHL or EMS, Don't Use USPS, it is not available.
*To process a return, please contact with email@example.com with the reasons for your return request & your order number so that we may provide you with our returned shipping address.