We will send items out within 1 to 2 business days by DHL after receipt of payment. Once your order has been shipped, you will receive a tracking number where you will be able to check the order status by
During holidays, inclement weather, and big sales shipping may take a little longer, but all customers will be notified of any delays. In order to make sure package safety, a signature is required for all of our orders to be delivered.

Shipping Fee

Shipping fee is $25, over $400 order, free shipping. 

Remote places need to charge additional shipping fee.

Delivery Time
United States & Canada: usually 2-3 days
Europe: usually 2-5 days
Africa & South America: usually 4-5 days
Not reach countries: Russia, Brazil, Israel etc.

All orders will be shipped from China or United States.

Order will be checked 3 times before package. Each bundle will be packed in PVC bag, labeled length. then put into carton box or DHL shipping bag.
Customized package is acceptable. we could provide label, logo design service. please contact with if you need.
We are committed to your complete satisfaction. We handle returns and exchanges on a case to case basis. Please contact with before sending the items back.
When you get your hair, please kindly check it carefully as soon as possible.
*Within 7 days, accepting full refund, partial refund or exchange. If for quality reason, our side pay come and forth shipping fee; If not for quality reason, buyers pay come and forth shipping fee.
*Within 7-14 days, only accept exchange, while buyers need pay come and forth shipping fee.
*Any item that has been altered chemically or physically use will be no longer qualifies for an exchange or refunds.
*All hair must be returned in original package(unaltered, unworn, undamaged, unused ), please put small value under $20 to ensure we can get the hair via DHL or EMS, Don't Use USPS, it is not available.
*To process a return, please contact with with the reasons for your return request & your order number so that we may provide you with our returned shipping address.